FAQ
Frequently Asked Questions
Knowledge Base for TEC AI Sales Assistant aka Virtual Sales Assistant
Assistant will notify you on various occasions and you can configure it as per your preference.
Assistant will notify you on various event and you can disable all or one at a time.
As well can copy that notification to more email ids by adding those emails in the specific notification.
The WhatsApp notification for Response received and Warm leads is only on one phone number and that is Assistant’s phone number.
Most of the notifications are self explanatory but below are few which may need explanation:
Lead At Risk
notification. The Goal is to ensure that leads who have responded should not fall through the cracks.
As a sales person, you need to respond back to the lead within 24 hours, otherwise that lead is marked as LeadAtRisk.
If you already responded, you can click on the link in the email and mark the lead as Not at risk
.
If you don’t do that, the Assistant will continue to remind you to work on this lead every 3 days.
You can change the duration of reminders.